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Service Agreement

This Service Agreement outlines the terms and conditions under which services are provided through vanfalchi.com. By engaging with any of our services, you agree to the terms described below.

1. Services Offered

Services may include, but are not limited to:

  • Educational and training services (courses, workshops, mentoring);

  • Technical consulting in DevOps, Cloud, and AI;

  • Content creation for educational and technical purposes;

  • Strategic digital advisory;

  • Project management and technical support.

Each service may be tailored to individual or organizational needs and confirmed via written communication.

2. Scope and Deliverables

The scope of work, timeline, and deliverables will be defined and agreed upon prior to the start of any engagement. Any adjustments to the scope must be mutually agreed in writing.

3. Payment Terms

  • Payment terms and methods will be discussed individually and confirmed prior to service delivery.

  • Invoices are typically issued in advance or according to the agreed project milestones.

  • Unless otherwise stated, all services are non-refundable once delivered or initiated.

4. Intellectual Property

Unless explicitly agreed otherwise:

  • All original content, materials, and deliverables created during the engagement remain the intellectual property of vanfalchi.com.

  • Clients may use deliverables for internal or agreed-upon purposes, but may not redistribute or resell them without written consent.

5. Confidentiality

Both parties agree to maintain confidentiality regarding all non-public information shared during the course of the engagement. Sensitive client data will never be disclosed or used for any purpose beyond the project scope.

6. Limitation of Liability

While we strive to deliver services with the highest quality and professionalism:

  • vanfalchi.com shall not be held liable for indirect, incidental, or consequential damages.

  • Liability is limited to the value of the services rendered.

7. Termination

Either party may terminate the agreement with prior notice if:

  • There is a breach of terms;

  • Mutually agreed conditions for termination are met;

  • Continued engagement is no longer feasible or productive.

In such cases, outstanding payments for work already performed remain due.

8. Dispute Resolution

In case of disagreements, both parties commit to seeking an amicable resolution. If necessary, disputes may be resolved under the jurisdiction of the applicable Brazilian law.

9. Changes to This Agreement

This Service Agreement may be updated periodically. All changes will be posted on this page with a clear indication of the effective date.

Last updated: June 2025